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一線(xiàn)班組長(cháng)合理安排工作訓練

課程編號:34272

課程價(jià)格:¥21000/天

課程時(shí)長(cháng):2 天

課程人氣:532

行業(yè)類(lèi)別:行業(yè)通用     

專(zhuān)業(yè)類(lèi)別:管理技能 

授課講師:周新奇

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  • 講師介紹
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【培訓對象】
一線(xiàn)主管等

【培訓收益】


􀂆團隊管理 team management
− 破冰游戲 Ice breaking
− 了解團隊的工作和人員需求 Familiar with both of team responsibilities and
staff needs
− 組建團隊,提高團隊效率Team set-up, improve team efficiency
− 分析激勵因素, 加強激勵機制Fine-tune incentive scheme throughout
− 案例分析/討論:狼團隊的啟發(fā)Case study: The idea from wolf team works
− 培養并指導自主工作團隊 Develop team with self-motivation
− 獎勵業(yè)績(jì) Appraisal system
− 小組討論: 如何實(shí)現員工管理的六大目標 Group discussion: How to reach
the staff management goal
􀂆 理解行為 Behavior management
− 員工的基本行為方式和如何理解行為 How to identify staff working
behaviors
− 案例:如何培養領(lǐng)導的特質(zhì)?Case study: How to train the leadership
characters
− 如何解決焦慮行為 How to solve anxious behavior
− 把握自己的行為, 理解他人的行為Self control behaviors as well as
understanding others
− 案例練習: 性格與員工管理的關(guān)系 Case study: The relationship between
character and staff management
􀂆 有效的授權 Delegation
− 理解授權的內涵,進(jìn)行有效授權Effective delegation with well understanding
− 有效的監控和獎勵, 提高授權的技巧Improve delegation skills by effective
appraisal system
− 練習: 如何進(jìn)行有效的授權 Exercise: How to delegate efficiently
− 解決授權過(guò)程中可能產(chǎn)生的問(wèn)題 Problem solving in process of delegation
􀂆 決策技巧 Decision-making skills
− 明確決策風(fēng)格, 規避錯誤決策Define principle avoiding wrong decision
第 2 頁(yè)共 2 頁(yè)
− 決策過(guò)程的十大步驟 Ten step of decision-making process
− 案例討論: 這樣的授權有沒(méi)有問(wèn)題?Case study: Is there any problem for
this kind of empowerment?
− 有效地實(shí)施決策 Implementation
− 模擬練習: 如何授權!Simulation: How to delegate
􀂆 時(shí)間管理 Time management
− 設定目標和時(shí)間規劃 Target and time management
􀁹 分析目標和確定時(shí)間的優(yōu)先順序 Prioritize your working schedule well
􀁹 通過(guò)積極思維, 評估日常工作Evaluate daily work
􀁹 案例練習: 如何組織有效的會(huì )議 Case study: How to organize an
effective meeting
− 改變你的習慣, 通過(guò)控制優(yōu)先順序來(lái)增加生產(chǎn)力Increase productivity
through dealing with priority well
− 運籌他人的時(shí)間 Handle others time
􀂆 通過(guò)溝通增進(jìn)生產(chǎn)力 Communication leverage productivity run-up
− 溝 通 練 習 : 通 過(guò) 游 戲 發(fā) 現 和 發(fā) 現 溝 通 中 存 在 的 問(wèn) 題 Exercise for
communicating: Find the communication problems out through the game
− 溝通的時(shí)間和溝通的心理 Communication methods and relevant physiology
− 了解溝通的過(guò)程和掌握溝通體系的關(guān)鍵因素 Acknowledge communication
process as well as key factors on communication system
− 利用有效的發(fā)問(wèn),聆聽(tīng)完整的信息Effective listening skill to catch up with
integrated information
− 聆聽(tīng)的模擬練習 Simulation exercise for listening
− 團隊溝通的特點(diǎn) Team communication
􀂆 沖突管理 Conflict management
− 如何采取有效的督促行動(dòng)? Effective monitoring skill
− 如何采取有效的紀律處分? Effective transactions
− 練習:如何處理問(wèn)題員工 (三個(gè)階段, 貫串整個(gè)沖突管理培訓的模塊)
Exercise: How to manage the trouble makers (Three phases through the
conflict management module)
􀂆 激勵機制 Motivation
− 頭腦風(fēng)暴游戲:Brain storming
− 員工工作的目的發(fā)現 Verify staff working motivation
− 如何化解員工的期望和實(shí)際管理中的差距 How to handle gap between staff
expectation and working reality
− 案例分析:如何留住優(yōu)秀員工 Case study; How to retain the excellence staff
− 如何和員工建立相互信任和依賴(lài)的工作關(guān)系 Set up mutual respect with
win-win solution
− 制造”無(wú)怨的工作環(huán)境” ”No complaint” working environment
課時(shí) 

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